Membership Policies
POLICIES
The YMCA reserves the right to deny access or membership to any person who has been legally accused, charged or convicted of any crime involving sexual abuse, is or has been a registered sex offender, has ever been legally accused, charged, or convicted of any offense relating to the use of a weapon, or sale, possession, or transportation of narcotics or habit forming and/or dangerous drugs, or is presently or habitually under the influence of dangerous drugs or chemicals, narcotics, or intoxicating beverages.
Cancellation/Refund Policy: The Saratoga Regional YMCA will refund your membership or program fee within three (3) days of purchase. After three (3) days, credit will be issued.
Per the New York State Gym Cancellation Law, members who cancel their membership with more than 10 days remaining in their current billing cycle are entitled to a prorated refund for the unused portion of their membership. Our 10-day cancellation policy begins on the day a cancellation request is submitted (day zero plus 10 days) to determine the final cancellation date and any applicable refund.
Program fees are fully refundable if withdrawal from a class occurs due to a doctor-documented illness or if the program is canceled due to lack of enrollment; however, deposits are non-refundable. After the first week of a program, credit amounts are at the discretion of the Program Director.
Please reach out if you have any questions regarding this policy.
Membership Card: All current members must have a Saratoga Regional YMCA membership card. This card must be scanned as you enter the facility. If you do not bring your card, please stop at the Member Service Desk to be checked in. You can also download our Mobile App and use that as your scan tag.
Membership Guest/Visitor/Non-Member Policy: Members are encouraged to bring guests. Guests may only visit the Saratoga Regional YMCA for free two times per calendar year (Jan1-Dec 31). Once a guest has used their two free visits, the guest must either join the YMCA or purchase a day pass. Day passes are available for $5 (ages 12 & under), $10 (age 13-18), $15 (adult), $25 (family). An adult member (age 18 or older) must accompany all guests for the duration of their visit. Approved government issued (U.S.) photo identification is required for all visitors/guests and a waiver form must be completed prior to entry.
Return Policy: Effective Monday, November 2, 2020, in conjunction with internal efforts, the Saratoga Regional YMCA will be introducing a new automated service to help manage payment returns. In addition to automated draft resubmissions, you may receive messages to update your account information on our behalf from Daxko Full Service Billing.
As part of this automated service, a $20 return fee will be added for payments that decline/return for insufficient funds. Two additional attempts will be made automatically to recover the original balance and the $20 return fee. No additional return fees will be added by the Y to your account for additional returns on the same item.
As we cannot guarantee the ability to affect a time sensitive adjustment to your recurring draft date to avoid a returned payment, please anticipate the recurring payment for your Y services on the originally agreed-upon scheduled payment date.
Supervision: For everyone’s safety, children under the age of 10 cannot be left unattended in any area of the YMCA. Parent or guardian (age 18 or older) must be present with children under the age of 10 at all times, including YMCA staff-led instructional programs. Children under the age of 10 are not permitted in the Fitness Center unless part of a supervised YMCA program. After completing a Fitness Certification class, youth ages 10 through 13 are allowed to use the Fitness Center with limitations and must be under the supervision of a parent or guardian. Youth 10-13 are not permitted to use the free weight equipment until the age of 14+. Children 14+ have full access to the facility and Fitness Center.
Program Change Fee: Any member who wishes to change classes, for any reason, after they have already registered, will be required to pay a $10 service fee (per person, per program).
Program Cancellation Policy: The Saratoga Regional YMCA reserves the right to cancel, without notice, any program due to low enrollment. Fees will be credited/refunded.
Photos: The Saratoga Regional YMCA requires that all members and guests have their photo taken before using the facility. If a parent wishes, an exception will be made for children under age 10. This policy increases the safety and security of our facilities.
Video Recording & Camera Policy: Video Recorders, cameras and any other visual recording devices are not allowed within the Saratoga Regional YMCA without the prior written permission of the Chief Executive Officer.
Cell Phone Policy: Cell phone usage is not allowed in any locker room in accordance with the Video Voyeurism Prevention Act of 2004.
Smoke-Free Policy: The YMCA is a tobacco-free environment and has prohibited the use of tobacco products in our facilities and on our property, including electronic cigarettes.
Saratoga Regional YMCA Liability Policy: Each person, as a member or visitor, is solely responsible for any personal injuries or losses sustained while on any YMCA property, or during any YMCA sponsored activities.
Saratoga Regional YMCA Sex Offenders Policy: It is the policy of the Saratoga Regional YMCA to not offer membership or use of its facilities and programs to any registered sex offender. If you are currently a member of the YMCA and become a convicted sex offender, the Saratoga Regional YMCA will immediately terminate your membership and or revoke your access to our facilities and property.
Food & Drinks: Food and drink are permitted in the lobby and designated areas only. Water and sports drinks are the only liquids allowed, and must be in a sealed plastic or metal container in the gym, field house, tennis and pool area.
Third Party Trainers/Instructors Policy: Third party individuals acting as trainers and/or instructors are not permitted on YMCA property due to licensing and liability concerns. Please consult with YMCA professionals for your training and/or lessons.
Fire Alert Policy: Please be aware that in the event of a fire on the Saratoga Regional YMCA premises all members will be instructed to relocate to a designated point of refuge. In the event of a multiple alarm, all program participants must evacuate. If evacuated, do not try to re-enter the building or search for family/friends as they will also be exiting the building. Thank you for your cooperation in this matter.
Inclement Weather Conditions Policy: When there is inclement weather, the decision to close our facilities and/or cancel programs will be made by the Chief Operations Officer, and the following stations will report our closing and/or cancellations: YNN, Times Union, WFLY92, 810 WGY, WNYT TV, WRGB TV, WRVE, WTEN TV, B95.5 and WXXA TV. You may also check our website at
www.srymca.org or our Facebook page. Cancelling of classes/programs due to inclement or unsafe weather is based on the closing of the local school district.
Photo Identification Policy:
Photo identification is required upon visiting the SRYMCA for the first time, joining the SRYMCA for oneself or for a child, and when requested by SRYMCA staff. Thank you for your cooperation.
Breastfeeding Policy:
Breastfeeding in public places is permitted and protected by New York State law and is permitted in the facilities of the Saratoga Regional YMCA.
External Privacy Policy:
SRYMCA External Privacy Notice
SERVICES
Lockers/Valuables: Lockers may be secured by members, using their own lock, while they are in the building. We strongly urge members to lock up their valuables. Locks must be removed when leaving the building each day. The YMCA is not responsible for valuables left unattended. Mini lockers are available, at no cost. For a token, please see the Member Service Desk.
Lost & Found: Please check with the Member Service Desk for any lost items.
Membership Hold Policy: Members are welcome to put their membership on hold for a maximum of 3 months in a calendar year.
A longer hold may be granted only for medical reasons or extenuating circumstances. Please provide a note from your doctor letting us know why you’re not able to participate in Y activities. Our programs and services are reserved for our active members. When a membership is placed on hold, that membership becomes inactive and is not eligible for programs, including registration for childcare and any special membership promotions.
Health Screening: If you have been away from the YMCA due to illness or injury, you will be required to bring a physician’s note stating your ability to participate in an exercise program.