SRY working with UK based, GYMetrix!

March 4, 2020

The Saratoga Regional YMCA is currently working with UK based company, GYMetrix, in order to improve customer satisfaction by measuring and adjusting equipment availability.

GYMetrix recently installed sensors on all fitness equipment and over the next two weeks will complete face to face member surveys at our Malta, Saratoga Springs and Wilton branches.

The GYMetrix sensors allow us to use heatmaps which will help identify where the layout of the equipment could be improved, where equipment crowding is taking place and help maximize usage to enhance the member experience.

The revolutionary data will be very beneficial in our equipment purchasing decisions going forward.

This is a work in progress, but we are confident that the GYMetrix data will prove to be a vital tool in this process and we look forward to reporting back in a few months time!